INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
What is our cancellation policy?
Once an order had been accepted, it can not be canceled without approval from our company. If the order changes, please communicate with us in time.
How long does the production cycle take? How do customers know the progress?
We will nofity the estimate lead time, once the order has been confirmed. You can contact us at any time to learn about production.
If i need to make changes or adjustoments to my furniture order, how will be handled?
You can make phone call or email us, but it should notify before the production is being process.
How can customer contact your after-sales service team?
You can contact us by email or phone call. Our after-sales team can provide you with the most professional consulting services.
Does your funiture comply with local regulations and standards?
Yes！ Our company was founded in 2010. We have offline store, showroom, and warehouse in Los Angeles. We are a compliant supplier. You can come here to check the furniture quality.
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